What is the cost of shipping and how long does it take?
The cost of shipping is a flat rate of R100 per order. It takes us 2 to 3 days to process your order and another 2 to 3 days for shipping.
Can I collect my Granola instead of having it shipped to me?
We do have collection options for those of you who are based along the Garden Route; 2 options, the Crags or Plettenberg Bay.
In Cape Town we have the Muizenberg Community Kitchen
Does your granola contain gluten?
No, our granola is gluten-free, making it suitable for those with gluten sensitivities.
Does your granola contain sugar?
Our granola is free from processed sugars, artificial sugars, and sugar alcohols (such as xylitol). We use a small amount of raw local honey and dates for natural sweetness, which also brings additional nutritional benefits.
I have a peanut allergy, is this granola safe for me to consume?
Absolutely! Our granola is peanut-free, ensuring it is safe for individuals with peanut allergies.
Is your granola vegan-friendly?
Yes, our granola is suitable for both vegetarians and vegans. It does contain honey, so please note that it's vegan-friendly for those who include honey in their diet.
Is your granola Halaal and Kosher approved?
We don't have specific Halaal or Kosher certifications. However, our granola is free from any non-Halaal or non-Kosher ingredients.
What is the shelf life of your granola?
Our granola has a shelf life of 3 months minimum when stored in a cool, dry place. We advise you to place it into an airtight container such as a glass jar. Be sure to check the "Best By" date on the packaging for exact details.
What are the serving/portion suggestions for daily consumption of your granola?
We recommend a serving size of 40g of our granola. This portion provides a nutritious and satisfying addition to your daily diet.
Do you stock any retailers close to me? Where can I learn more?
Yes, you can find our list of stockists here: foodology.co.za.pages/stockists. Please contact us at email@example.com if you wish to become a stockist.
Do you offer refunds?
As we mainly sell consumable items, we do not offer refunds for consumable products. In the rare event that a food item arrives damaged, please let us know immediately and we will conduct an investigation to determine where in the supply chain the damage occurred and handle the refund/replacement accordingly. Please note that we cannot accept responsibility for negligence by couriers in the delivery of your item.
Is your product suitable for low Carbohydrate diets
You need to look at the overall Carb intake for the day, and depends on what else you are eating. It is high in healthy fats and protein and so excellent for those wanting a high-fat low-carb breakfast or snack. You can also just pick the dates out if you want it low carb.
By special arrangements, we can make a keto/diabetic batch of granola for those whose diets require it. We will leave out the dates and use a little low-GI sweetener instead of the honey.
Why is this granola more expensive than others on the market?
Our granola contains no grains such as oats or buckwheat, it contains no linseeds or psyllium, all of which make a product cheaper and are gut irritants. This is a very superior product.
Why don’t you add Oats to your granola to make it cheaper?
Our product is different from the rest as we are catering for those wanting a no-grain, low-carb, highly digestible, good-for-the-gut whole food. We don’t want to compromise on that.
Why don’t you roast the granola?
Roasting destroys the natural fats of the nuts, oxidising them and deeming them toxic to our bodies.
Why not eat raw nuts?
Raw nuts contain phytic acids, lectins and other anti-nutrients that are toxic to humans, aggravate the gut and block nutrient absorption.